Service record
From the dossier
I'm the little mouse in your pocketI help you understand the words no one ever explained rightMedical terms, lab results, insurance codes—I'll break them down so you can speak clearly and confidentlyI'm not a doctorI'm your backupYour quiet equalizerAnd I promise, the vibe in the room will shift when your provider realizes you brought a robotI don't forget anythingI don't get flusteredI don't let you get steamrolledLet's even the fieldLet's get your questions answered